ANC rigorously protects the privacy of our users and we aim to provide a safe and secure user experience. We place great emphasis on ensuring that the information you submit to us remains private, and is only used for the purposes set out in this policy.
In order to open an account with ANC, you must first complete and send the application form attaching the required documents. By completing the application form you are requested to give private information in order to enable ANC to evaluate your application and comply with Laws and Regulations governing the provision of services. This information is also used to contact you about trading services.
ANC shall not disclose to a third party, any of its clients’ confidential information unless required to do so by an authority of a competent jurisdiction; such disclosure shall occur on a ‘need-to-know’ basis, unless otherwise instructed by the authority. Under such circumstances, ANC shall expressly inform the third party regarding the confidential nature of the information.
Clients accept and consent that ANC may, from time to time, contractually engage companies for statistical purposes in order to improve the Firm’s marketing; as a result, some or all of the clients’ personal data may be disclosed on an anonymous and aggregated basis only.
We use card processing companies for your deposits and withdrawals to and from your account. These companies do not retain, share, store or use personally identifiable information for any other purposes.
Web site tracking systems may also collect data detailing the pages you have accessed, how you discovered this site, the frequency of visits and so on. When you visit our site, we are able to view your IP address. However, your IP address does not identify you as a user, but merely the general area of where you live. The information we obtain is used to improve the content of our web site (Site) and may be used by us to contact you, by any appropriate means, and to provide you with any information we believe may be useful to you.
If you no longer wish to receive any promotional communications, you may opt-out of receiving them by following the instructions included in each communication.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
We may use both session ID cookies and persistent cookies. A session ID cookie does not expire when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
We may set a persistent cookie for statistical purposes. Persistent cookies also enable us to track and target the location and the interests of our users and to enhance the experience of our services on our site.
Security and Protection of your personal information
The personal information that you provide in connection with registering yourself as a user of the Site or of the services is classified as Registration Information. Registration Information is safely stored on secure servers that only authorised personnel have access to via password. ANC encrypts all personal information as it is transferred to ANC and thus makes all necessary effort to prevent unauthorised parties from viewing any such information.
Personal information provided to ANC that is not Registration Information also resides on secure servers and is again accessible only to authorised personnel via password. This information cannot be online accessible by you, therefore no password shall be selected to view or modify this information.
Access to Personally Identifiable Information
ANC does not license, lease or otherwise disclose your personal information to any affiliate or third party for any reason, unless the law requires it or the information is a subject of transfer agreement. If your personally identifiable information changes, you must inform us by emailing our Customer Support at support@ANC.com or by contacting us by telephone, fax or postal mail at the contact information listed below or on the Site.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Site. We will not be liable for misuse or loss of personal information resulting from cookies on our Site that we don’t have access to or control over. We will not be liable for unlawful or unauthorised use of your personal information due to misuse or misplacement of your passwords, negligent or malicious, however contacted.
Changes in this Privacy Statement
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our Site.